Many of you have taken advantage of our call-in time Monday through Friday from 7-8 AM. This time has been available for advice or same day sick appointments and has allowed you to speak with a physician directly. We are modifying this time on a trial basis as follows:
1. When you call our regular office number between 7-8 AM, the answering service will take the pertinent information and immediately send a text-message to the covering physician.
2. A physician will be available from 7-8 AM Monday through Friday to respond to the messages from the service. This call-in time is to be used for advice or same day sick appointments. All other routine calls should be made during our regular office hours.
3. You will be called back by a physician within a short time since we have set this time specifically aside to answer morning calls.
Without going into detail, this will help LPA in a number of ways. We will try our best to make this time available on a regular basis, though sometimes meetings, sickness, and vacations throw a wrench into our well-intentioned plans. As always we appreciate your patience and cooperation.