If you are considering taking your child to an urgent care facility or emergency room, please call us first. We may be able to save you a trip or direct you to the most appropriate facility. Some insurance plans require prior authorization. If we are not notified prior to the visit, you may be responsible for the bill. If your child was seen at one of these facilities, please call us for any follow-up that is needed. It is not appropriate to return to these facilities for follow-up care.
When you need to contact us, please call our regular office number at 401-334-4021 and push zero when you hear the voice recording. You will then be transferred to our answering service where you can give the pertinent call back information. An alternative number is 401-276-8023.This can be used if our phone lines are not working properly and you are unable to reach the answering service through our regular office number. At times you may be directed by the answering service to call Nurse Telephone Triage. This is a nursing service we provide to help with late night phone calls. A physician is always available if needed. We do partner with Blackstone Valley Pediatrics in Cumberland, RI, for our weekend phone coverage. Our answering service will direct you to call their office number when appropriate.